Our Policy on Deposits, Withdrawals and Your Account
Your account and funds depend on clear legal standing. Deposits via DANA, OVO, GoPay and QRIS are processed under payment processor terms; we retain records of each transaction for verification. Withdrawals are cleared only after identity and source-of-funds checks, which depends on local law and the
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payment method you choose. Your account data—username, email, transaction history—is stored in secure servers and never shared with third parties except where local law permits or payment processors require it. Account closure requests are honoured within five business days, with all outstanding balances returned to your
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registered payment method. We keep transaction records for seven years as required by local financial regulation.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.